Summary

The Director of Events and Administration manages the overall planning and execution for all live and virtual events for Total Sports and The Art of Coaching. Additionally, this position includes a supervisory role over customer support, retail fulfillment and office administration. We are looking for someone who can manage multiple projects simultaneously, consistently meet deadlines and take the initiative to ensure we are delivering best-in-class experiences while aligning with the Company’s objectives.

Duties and Responsibilities

Oversee or collaborate on all aspects of Company events, including:

• Work closely with team members to finalize event schedules and programming
• Manage all event-related agreements including host/facility, on-site vendors and third-party providers
• Build out event details and registrations in the event/ticketing software system
• Manage registrations and registration reporting
• Communicate with event host/facility to coordinate details and needs leading up to events
• Coordinate travel, lodging, transportation, meals and other logistics for all events
• Work closely with team members to ensure all details are in-place to successfully market and promote events
• Document tasks, progress and event details in project management software
• Coordinate event-related materials including attendee handbooks, shirts, name tags, promotional products, supplies and equipment
• Participate in weekly team meetings and present updates related to upcoming events
• Coordinate and manage all on-site staffing including AOC Team Members, hired contractors and volunteers
• Oversee on-site retail sales including POS system, product and inventory management
• Manage inbound and outbound shipping
• Develop detailed itineraries for each Company event
• Oversee event set up and tear down
• Coordinate event details with sponsors and partners, including on-site presence, promotion and activation , products/inventory and program execution
• Maintain and coordinate all event equipment, displays and materials
• Develop post-event documentation to assist with future event planning and execution

Oversee Administrative functions, including:

• Manage customer support to maintain a consistently high level of service and responsiveness
• Manage retail operations including inventory, production and fulfillment
• In conjunction with Accounting personnel, manage in-office financial activities including invoicing, bank deposits and account reconciliations
• Coordinate office-related vendors and services
• Delegate responsibilities/assignments to in-office personnel and ensure completion
• Maintain key company and partner relationships
• Other duties as assigned

Qualifications

• Bachelor’s degree required. Business, Sport Management or Hospitality major/concentration preferred
• 3+ years of event management experience
• Excellent oral and written communication skills
• Ability to develop and maintain strong relationships with industry professionals and strategic partners
• Proficiency in Microsoft Office and Google Suite programs
• Experience in event ticketing software platforms
• Team-centric, positive approach with a professional demeanor
• Ability to work independently
• Excellent time management and prioritization skills

Working Conditions/Requirements

• Domestic travel (8-12 times per year)
• Availability to work specific evenings and weekends (approximately 12-15 times per year)
• Ability to lift up to 50 pounds

About Us

Founded in 2011, Total Sports is the owner and operator of The Art of Coaching (AOC) properties, including AOC Volleyball, AOC Softball, AOC Football and The Art of Pickleball. Our platform offers unsurpassed online content to coaches and players. In addition, AOC conducts a series of coaching clinics and player camps across North America that have become the gold standard in sports coaching education.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply

Please email resume and cover letter to careers@theartofcoaching.com, noting the job title in the subject line of your message.